De-Escalation Strategies for Safe Street Encounters - MAN042R
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**Cancellations for this class must be received by NEMRT
7
days prior to the start of the program in order to avoid being billed!**
Location:
Oak Brook Police Department
Start Date:
7/6/2021
End Date:
7/7/2021
Start Time:
08:00 AM
End Time:
04:00 PM
Member Fee:
$0.00
NonMember Fee:
$210.00
Speaker(s):
Michael Wargo
Department Max:
2
THIS COURSE MEETS THE FOLLOWING ILLINOIS STATE MANDATE(S)
Mandate
Mandate Hours
Scenario-Based Hours
Civil Rights
Constitutional Use of LE Authority
Cultural Competency
Human Rights
Procedural Justice
Use Of Force
This advanced communications course will assist officers in responding to calls in which individuals are overcome by stress, symptoms of mental illness, or are in highly-excitable states of mind. Depressed, suicidal, and actively psychotic individuals often escalate their behavior when officers arrive on scene. This requires officers to adapt with a different set of communication strategies to slow down and gain control of these intense situations. This course seeks to gain voluntary compliance without the use of force and is based on crisis intervention team models used by established police teams operating in some U.S. cities. The scenario-based practical exercises conducted during this course would benefit any line officer as well as officers who may have some crisis negotiation training but need more experience. Topics to be addressed include: - Building rapport, paraphrasing and using emotional labeling - Active listening for the emotions of persons in crisis - Influencing behavior using reflective statements - Safety, cover, and containment issues - Developing non-threatening body language, words, and silence - Strategies for gaining control of overly talkative or manic behaviors - Key knowledge about common defense mechanisms - Using eye contact, tone of voice and hands to your advantage - Responding to suicide calls and "suicide by police" calls This course has been certified by the Illinois Law Enforcement Training and Standards Board and is not reimbursable by the ILETSB.
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Fall FY24 Training Catalog
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