Communication Tactics - COM009R
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**Cancellations for this class must be received by NEMRT
7
days prior to the start of the program in order to avoid being billed!**
Location:
Mundelein Police Department
Start Date:
12/6/2017
End Date:
12/6/2017
Start Time:
08:00 AM
End Time:
04:00 PM
Member Fee:
$0.00
NonMember Fee:
$105.00
Speaker(s):
Joseph Kocek
Department Max:
2
THIS COURSE MEETS THE FOLLOWING ILLINOIS STATE MANDATE(S)
Mandate
Mandate Hours
Scenario-Based Hours
Constitutional Use of LE Authority
Human Rights
Procedural Justice
This course provides officers of all ranks and levels with techniques designed to improve their verbal communication skills. The course benefits officers who have experienced problems with citizen complaints regarding their “attitude,” and officers who simply wish to improve their interpersonal communication skills. Participants will develop an understanding of the basic emotional needs of human beings and learn techniques for more successfully communicating with specific groups, including community organizations, the mentally impaired, irate citizens, the general public, and offenders. Topics to be addressed include: - Basic human relations skills - Proxemics - Body language - Professionalism - Listening skills - Interpreting deceptive and truthful behavior - Dealing with specific population groups This course has been certified by the Illinois Law Enforcement Training and Standards Board and is not reimbursable by the ILETSB.
NEMRT Catalogs
Spring FY24 Training Catalog
Winter FY24 Training Catalog